Welcome back, ---
AI Agent Status
Getting Started
Usage This Month
Your Business
Voice Setup
Configure what your AI phone assistant says when it answers calls. Changes are saved per section.
Office Hours & Schedule
Your AI knows what time it is and adjusts its behavior. Set your hours so it responds appropriately during evenings, weekends, and holidays.
After-Hours & Weekend Messages
Customize what your AI says outside business hours. If left blank, it uses your regular greeting with a time-of-day note.
Greeting
Disclaimer
Capabilities
Menu Options
These define what your AI can do. The AI presents them conversationally, not as "Press 1 for..."
Call Forwarding
Configure where calls get transferred when the caller wants to speak with a person.
Forwarding Numbers
Transfer Message
Callback Queue
After Hours
Knowledge Base
Your AI uses this knowledge to answer caller questions accurately.
Business Information
Hours of Operation
Set your hours for each day. Uncheck days you're closed. Add lunch breaks if needed.
Questions & Answers
| Category | Question | Answer |
|---|
Paste Q&A pairs. Format: each line is Question | Answer (pipe-separated), or use Q: / A: on separate lines.
Unanswered Questions 0
Questions callers asked that your AI could not answer. Add answers to improve your AI.
Knowledge Gaps 0
Questions your AI could not answer from the knowledge base. Fill in the answers below and your AI will learn them instantly.
Call Log
Recent calls handled by your AI.
| Date ▲ | Channel ▲ | Question / Topic ▲ | Source ▲ |
|---|---|---|---|
| Loading... | |||
Messages & Call Transcripts
Voice call transcripts and messages from callers. Click "Show Transcript" to see the full AI conversation.
Form Submissions
Data collected by your AI during conversations (appointments, refills, messages, etc.)
Callback Queue
Callers who requested a callback. Sorted by urgency, then queue position.
| Date | Caller | Reason | Wait Time | Status |
|---|---|---|---|---|
| Click "View History" to load | ||||
Data Tables
Large datasets your AI can look up on demand — insurance plans, inventory, pricing, etc. Your AI says "let me check that" and searches these tables.
Add a Data Table
Test Your AI
Ask your AI questions to see how it responds using your knowledge base.
Locations
Manage your business locations. Each location can have its own phone numbers, knowledge base, and greeting.
Add New Location
Edit Location
Settings
AI Voice
Choose the voice your AI uses in chat. Phone calls use real-time voice separately.
Personality & Tone
Chat Widget
Recording Disclaimer Recording disclaimers are recommended for all US businesses and required in two-party consent states (CA, FL, IL, CT, MD, MA, MT, NH, PA, WA). The disclaimer is embedded naturally in your AI's greeting so callers hear it conversationally, not as a robotic legal notice.
Change Password
Your Plan
API Keys
Connect your own systems to PhoneGenie via REST API. Create API keys, assign scopes, and integrate calls, messages, and KB management into your workflow.
Your API Keys
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Quick Start
Use your API key to access the PhoneGenie REST API. All responses use { data: ... } on success and { error: "..." } on failure.
-d '{"question":"What are your hours?","answer":"Mon-Fri 9am-5pm"}' \
https://myphonegenie.com/api/v1/kb/entries
View full API documentation • Rate limit: 100 requests/min per key
Scopes Reference
| Scope | Permissions |
|---|---|
| read | Messages, calls, usage, KB, settings, agent status |
| write | Add/edit/delete KB entries, update settings, create callbacks |
| webhooks | Register, list, and delete webhook subscriptions |
| calendar | Calendar integration (coming soon) |
Billing & Add-ons
Usage Overview
Buy More Minutes
Add minutes to your account instantly. Minutes are added to your current billing cycle and roll over if unused.
Phone Numbers
Plan Management
Billing History
Manage Payment
Update your payment method, view invoices, or manage your subscription through the Stripe billing portal.
Integrations
Google Calendar
Auto-book appointments during AI calls
Connect your Google Calendar so the AI phone agent can check your availability and book appointments automatically during calls.
Google Calendar integration is not yet configured on this server. Contact support.